Welcome to our Privacy Policy. This explains what we do with the personal information that you give us. If you have not already done so, please read our User Agreement before reading this Privacy Policy. In general, we use the personal information that we collect from you to allow you to use the services offered by our website including Paid-For Content (the "Service"). This Privacy Policy applies only to our Service and not to any other company, individual, organisation or website that you may reach via a link from our website, except for those companies we mention below. If at any time you have a question about anything contained in this Privacy Policy or a general query on privacy, please contact us.

WHAT WE COLLECT

We may collect your name, contact information including email address, demographic information such as postcode, preferences and interests.

We use Google Analytics to track the numbers of visitors to our site. This is only used to monitor the number of hits on our pages and location at the country level therefore we cannot track or trace individual users or their physical addresses.

We store IP address locally on our site for in order to be able to control membership access to our products and services and provide you with a better user experience.

Cookies used on this site by third parties to provide analytics.

CONSENT

Your use of our Service signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy. Should we choose to change our Privacy Policy for any reason, the changes will be posted here, so that you are always kept informed of how we collect and use your personal information, and when we may disclose it.

REGISTRATION INFORMATION

Although certain areas of our website are made available to all visitors, before you can use the Service, you will need to register your details with us in accordance with the registration details. If you have not already done so, please register your details. Should you not register your details, you will not be allowed to use the Service. We reserve the right to ask for your date of birth to verify your age. Please note we will not collect the personal information of any individual who tells us he or she is under the age of 18.

HOW WE COLLECT INFORMATION FROM YOU

In order to process your account for the Service and in order to reconcile our accounts, PayPal or such other payment partner as we may use from time to time may provide us with information detailing the credits and/or debits made to your credit/debit card. We do not store credit card details nor do we share customer details with any 3rd parties.

COOKIES

Cookies are small files of information which are stored on your computer. Web sites you visit ask your computer to store this information and retrieve the information from your computer so that they can keep track of things like other web sites you visit or how you navigate our website or other files which provide you with the Site. For more information about what cookies are and how they work, visit www.allaboutcookies.org.

On revisiting our website or in using the files, our computer server will recognise the cookie and give us information about your use of the Site. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use the Site but you may find that the Site may not function properly or is slower than when you allow a cookie to be installed on your machine.

WHAT DO WE DO WITH YOUR INFORMATION?

We use your information to process orders you make from our Site. We may contact you from time to time to let you know about our services which may include sending you newsletters and news on events that you may be interested in. You can elect not to receive such marketing material at any time by contacting us.

We make sure that all the information we hold on you is as safe as possible. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access and to comply with the UK Data Protection Act 1998. This means that sometimes we may ask you for proof of identity before disclosing any personal information to you.

Apart from entities that are involved in helping us to run our Site, we never give your information to any third parties. The entities that help us run our site include PayPal and other payment processors, which provide credit card payment processing services to us.

In order to buy material from our Site you will have to comply with the terms of our payment partners, and will need to review and agree to their Privacy Policy when you do so. We and PayPal/Stripe will share information with each other only to the extent necessary for the purposes of processing payments you make for materials from our Site and to enable us to retrieve payments from our processors.

YOUR RIGHTS

You have the right to ensure we process your data fairly and lawfully within the consent you have provided us, your data is accurate, secure, and not excessive.

You can have your data updated and amended if it is incorrect, out of date or incomplete, restrict the level of processing or automated processing, know how long we keep your data, ask us to erase your data at any point and be forgotten, and ask us to provide details of your personal data we hold.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

To do so, please email us at the address provided on your payment invoice or write to us at: 1st Floor, The Smithyside, 7Bell Villas, Ponteland, Newcastle upon Tyne NE20 9BD, UK.