By ordering and using any products/services both free and sold by Avatava Limited, or linked companies, you accept in full all these Terms & Conditions and agree to comply with them at all times.

Avatava Limited's products and managed services are only to be used by the named buyer.

No part of any products/services sold by Avatava Limited may be reprinted, reproduced, or utilised in any form or by any electronic, mechanical or other means, now known or hereafter invented, including photocopying and recording, or in any information storage and retrieval system.

Any products/services sold by Avatava Limited are sold subject to the condition that they shall not, by way of trade or otherwise, be lent, re-sold, hired out or otherwise circulated without the prior consent in any form of binding or cover other than that in which it is published and without a similar condition including this condition being imposed on the subsequent purchaser.

ANTI-ABUSE POLICY

The purpose of this policy is to set out our company’s policy and procedures to prevent, manage and respond to work-related online bullying and abuse from customers. Management supports this policy and will not tolerate any instances of work-related abuse, in any form, emails, support tickets, verbal, to our staff. No member of staff will be blamed for an instance of work-related abuse caused by a customer or member of the public. All our employees have the right to be treated with consideration, dignity, and respect. This policy applies to all staff working for Avatava Limited, in whatever capacity.

Avatava Limited defines work-related violence as: any incident in which an employee is abused, threatened, or assaulted, by a member of the public in circumstances arising out of the course of his/her employment. This is based on the Health and Safety Executive’s definition.

Abusive and threatening behaviour, of any sort, from customers to staff, in any form of communication, whether by email, support ticket, over the phone, online support, or personally, will render that customer liable to be barred from using the services of, and purchasing the products from Avatava Limited. The director will respond to the situation by communicating with the perpetrator, to the effect that their behaviour is not acceptable. At the director’s discretion, a decision will be made whether to bar the customer. The police should be informed of serious cases of threatening e-behaviour, or verbal abuse.

LIABILITY

Due to the nature of electronic distribution of information, services and materials, neither Avatava Limited nor any of its Data Providers nor affiliates have any liability (whether in contract or tort) for any losses, costs or damages resulting from or related to use of or inability to use any information to the fullest extent to which such liability may be excluded or avoided by law. In no event shall Avatava Limited be liable to you for perceived or actual lost profits or for indirect, incidental, special, punitive or consequential damages arising out of or in relation to the provision of any products/services sold by Avatava Limited or the provision of information.

Our products are for educational, informational and entertainment purposes ONLY. Use caution if you use our products and / or services and remember that no liability is taken by the site or product owner, Avatava Limited or its subsidiaries and affiliates from you the user of the site following any of the information provided to you or sent to you via video consultation, email, SMS, app, letter or any other form of communication from the site or product owner, Avatava Limited or its subsidiaries and affiliates.

By using our consulting services and other content you agree that Avatava Limited and its affiliates are not responsible for the success or failure of your actions resulting from the use or misuse of our products and / or services.

FEES & REFUNDS

Members who subscribe to a service are guaranteed these rates for 12 months following their joining date. Rates are reviewed every 12 months and so may be changed depending on recent performance.

Since Avatava Limited offers non-tangible irrevocable goods we do not issue refunds once the order is completed and the product/service is delivered, unless otherwise stated for a specific product. As a customer, you are responsible for understanding this upon purchasing any item on our sites. Member subscriptions are automatically renewed, and can be cancelled at anytime during your trial or before your next subscription payment, directly via your members account. Subscriptions are the sole responsibility of the customer to manage, and we therefore do not issue refunds on subscription payments, unless otherwise stated for a specific product.

AFFILIATE PROGRAM

If you qualify and agree to participate as an Affiliate, we will make available to you a variety of graphic and textual links (each of these links sometimes being referred to herein as “Links” or, individually, as a “Link”), which are subject to the terms and conditions hereof. The links will serve to identify your site as a member of the Avatava Affiliate Program and will establish a link from your site or e-mail to ours. The links may connect to any area of our site (although commissions will only be issued on qualified purchases). In utilising the links, you agree that you will cooperate fully with us in order to establish and maintain such links.

You also agree that you will display on your site only those graphic or textual images (indicating a link) provided by us or text messages expressly approved in advanced in writing by Avatava Limited. All affiliate sites shall display such graphic and/or textual images prominently in relevant sections of their site. Furthermore, you agree not to use cookie stuffing techniques that set the affiliate tracking cookie without the referred customer’s knowledge. (example: iframe). Any information with respect to us that is going to be displayed on your site must be provided by us and expressly approved by us in writing in advance of any display.

Avatava Limited reserves the right to amend these conditions as appropriate at any time.

© 2018 - Present. Avatava Limited. Access to all pages on this site for personal use only. No part of this site may be reproduced or utilised for commercial means without written permission. The contents of this site, and communications between this site and its users, are protected by database right, copyright, confidentiality and the right not to be intercepted conferred by section 1(3) of the Regulation of Investigatory Powers Act 2000.

The use of those contents and communications by Internet Service Providers or others to profile or classify users of this site for advertising or other purposes is strictly forbidden.